Here’s another extract from the book “Smile Your Way To Success”
I did with Peter Sinclair…
‘People do business with people whom they like. Be likeable.’
Be generous with your smiles. Be lavish with your praise. Be
upbeat in your conversation. Let laughter fill your life. Make
it your priority to always give more than you receive. When
someone snaps at you, refuse to react.
When someone asks you how you are, respond with,
‘Fantastic!’ When someone needs a hand, give them both your hands.
When someone asks you to walk a mile, walk two. Give a tip. Grant
a wish. Anticipate before being asked. Buy a gift. Share your lunch.
Deliver the unexpected. Make the element of pleasant surprise a part
of your daily routine. Others will bypass a thousand people in order
to meet with you.
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