And here are some of my favourite Customer Service Quotes…

The Customer is King –  Unknown

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it – Peter Drucker

If we don’t take care of our customers, someone else will – Unknown

If you make customers unhappy in the physical world, they might each tell 6 friends.
If you make customers unhappy on the Internet, they can each tell 6,000 friends.
Jeff Bezos

Customers don’t expect you to be perfect.
They do expect you to fix things when they go wrong.
Donald Porter

To my customer.
I may not have the answer, but I’ll find it.
I may not have the time, but I’ll make it.
Unknown

Be everywhere, do everything, and never fail to astonish the customer.
Macy’s Motto

Although your customers won’t love you if you give bad service, your competitors will.
Kate Zabriskie

If the shopper feels like it was poor service, then it was poor service. We are in the customer perception business.
Mark Perrault, Rally Stores